New York City IT Support
Looking for expert IT support in New York City that you can depend on? We are that partner. Our team of skilled professionals will handled your IT issues, support your team on all tech implementations, and fix any recurring IT problems.
- Get 24/7/365 support: You can get localized computer tech support whenever you need it. We’re available 24/7/365 to ensure that your IT systems are up and running at all times.
- One-stop-shop: Rely on a single source for all your IT support needs in New York City. From technology and software projects to disaster recovery and backup solutions
- Reduce data loss: We provide disaster recovery and backup solutions to mitigate the risk of data loss and keep your business-critical data safe and secure.
- Fast issue resolution: Our team resolves IT issues with an average ticket resolution time of only 30 minutes, ensuring your business runs smoothly with minimal disruption.
- First time right: Our IT support in NYC can reduce your IT problems the first three months. We do this by implementing permanent fixes. This allows your business to focus on what matters most – your business.
Looking for the best in the business? Our clients say that HIFENCE is the answer. Here’s why
Boutique Finance operation
NYC Business Owner
Hospitality Business Owner
Experiencing a Breach?
Call us at +1 (332) 241-6493
New York, NY 10001
Our Outsourced IT Support Services in New York City, NY
- 24/7/365 Monitoring
- Improved Reaction Time
- Reduces Errors and Downtime and Identifies and Remediates Device Vulnerabilities
- Meet Your Compliance Requirements
- Reduced Cost of Ownership
- Managed by Trusted Experts
HIFENCE NOC team will monitor your environment 24/7.Our IT analysts provide around-the-clock monitoring to ensure that any detection or malfunction of the IT environment is handled within 15 minutes.
The alerts we receive from our
monitoring tool are handled within
On a monthly basis, you will receive a trend analysis from HIFENCE. It will show what improvements can be made to your network to reduce any downtime that might appear from errors or vulnerabilities.
All of the most important standards are addressed, including PCI-DSS, ISO 27001, HIPAA, SOX, and others.
HIFENCE NYC IT Support services saves on administrative or operational costs like full time engineers (FTE) and training costs.We manages the IT environment on your behalf, leaving you free to run your business, and increase profits with lowered staffing expenses.
We are certified in most of the IT platforms we support, so you can rest assured you are in good hands.
How we can help
With decades of IT management experience, HIFENCE IT experts will provide our advanced IT
support services that deliver 24/7 monitoring, detection, analysis and the rapid response needed to protect your entire infrastructure from unplanned outages and performance issues. We are also here to help you upgrade and transition your infrastructure to meet your business needs.
What You Can Expect
expertise and services
to your unique
Actionable – and
Improved Business Operation
We make sure that your business operation is not interrupted by performance degradation, disconnections and loss of availability. We do this by constantly monitoring the capacity of your environment, performing a monthly capacity report
and analyzing your single points of failures.
Business Continuity and Disaster Recovery
Disasters can happen at any time, and affect any company. By working with us, you will receive recommendations on how to make sure your business is available during a disaster so your loss can be minimal. Together with you, we create a
business continuity and disaster recovery plan for your network so you can rest assured that your business will survive during a disaster.
Full Protection Against Unplanned Downtime
Our IT team performs a monthly analysis of your whole environment and makes recommendations on how SPOFs (single points of failure) can be avoided.
HIFENCE manages the network on your behalf, leaving you free to run your business, and increase profits with lowered staffing expenses.
Not sure where
You don’t need to be a IT maven to know that your company needs to be protected in the best ways it can.
So let’s talk.
We promise there’ll be no jargon, and no hype. Just an honest and productive discussion about your needs, and our solutions.