Managed Network Services

Assures that your network infrastructure
performs smoothly and reliably,
every second of the day.

FREE CONSULTATION

Our experienced networking professionals and support services assure that your network infrastructure – and your staff – perform at their best.

 

Fundamental to the successful operation of your entire business is the expert management of the network devices that all areas of your company depend on to run smoothly and reliably.
HIFENCE Managed Network Services supports every aspect of infrastructure/device management, so the people using your network can continue to perform at their best — which is how companies like yours succeed.

Get the highest level of networking support, because we integrate all device alerts and logs into our systems
Your infrastructure documentation will be kept up to the minute
Monitors all network devices so that any resources issues are quickly identified and resolved
In case of malfunctioning networking equipment, HIFENCE device experts are here for you, 24/7
Applies all new critical security patches and no licenses will lapse, because you’ll get notified of upcoming renewals
To be sure that major issues don’t repeat themselves, we’ll provide a thorough Root Cause Analysis along with all remediation by following ITIL processes
Get the highest level of networking support, because we integrate all device alerts and logs into our systems
Monitors all network devices so that any resources issues are quickly identified and resolved
Applies all new critical security patches and no licenses will lapse, because you’ll get notified of upcoming renewals
Your infrastructure documentation will be kept up to the minute
In case of malfunctioning networking equipment, HIFENCE device experts are here for you, 24/7
To be sure that major issues don’t repeat themselves, we’ll provide a thorough Root Cause Analysis along with all remediation by following ITIL processes

Expert End-to-end Management of Network Devices

 

In today’s connected world, no company can realistically hope to achieve its goals — or even survive — without a reliable network infrastructure. HIFENCE professionals deliver Managed Network Services that enable your company to consistently perform with the excellence that keeps you ahead of the competition.
We achieve this by integrating all device alerts into our monitoring platforms, and we ensure that issues are resolved before they become disruptive, or worse. And we’ll always keep licenses and security patches current.

So while no company can succeed without a professionally managed infrastructure, you now know how to do: HIFENCE Managed Network Services.

HIFENCE Managed Network Services Covers:

MANAGED SWITCH

Cisco
Juniper
Aruba
HP
Arista

MANAGED ROUTER

Cisco
Juniper
HP
Meraki

MANAGED WIRELESS

Cisco
Aruba
Extreme/HP
Ruckus
Meraki

MANAGED SD-WAN

Fortigate

MANAGED WAN OPTIMIZER

Riverbed

MANAGED LOAD BALANCER

F5
Citrix Netscaler

NETWORK MONITORING

  • Monitors your network environment and acts on incidents
  • 15 minute SLA on alert acknowledgement
  • Monthly trend analysis to spot SPOFs and capacity issues
  • Monthly network assessment

NETWORK MANAGEMENT & MAINTENANCE

  • Future-proof your network
  • Supports for complex or basic changes to your environment
  • Assists on new network deployments
  • Keeps devices up to date with the latest secure and stable patches
  • Prevents outages and performance problems that might appear

Today’s Neteorking Challenges

 

Wireless disconnections

Complaints about wireless issues are common as wireless networks —disconnections, issues in roaming, problems with voice and video calls, and the list goes on. From point-of-sales systems in retail, to medical equipment in healthcare and the new IoT devices that are ubiquitous, virtually all industries rely on wireless connectivity. And all of them need a properly defined architecture tailored to their needs.

Unexpected downtime

Downtime can appear from multiple sources, such as power issues, fiber cuts, hardware failures, and other sources. Most companies cannot afford the potentionally large revenue loss caused by a network downtime of more than an hour. At the same time, many companies do not take into consideration the importance of having a fully redundant and highly available network.

Performance degradation

Because the network is not something people actually see, but they do use on a daily basis, companies simply do not think about the network. However, adding new applications and features like voice and video calling adds more load on the network. The result? Performance degradation appears, including slowness, issues with accessing critical services, and more. And people certainly do notice that.

Future-proof design

Most companies simply do not have a future-proof design. Which means their network was not created with modularity, simplicity and growth potential in mind. Sowhen they want to expand or if an acquisition happens, they need to re-configure the whole network, which inevitably adds more costs, maintenance and technical debt.

Key Features:

  • Custom-Tailored to Your Unique Business

    Your firewall architecture is created after the HIFENCE Architects Team first matches your security objectives and roadmaps with your business objectives, all to transform cybersecurity into an invaluable business enabler.

  • Improved Reaction Time

    The alerts we receive from our monitoring tool are handled within 15 minutes.

  • Reduces Errors and Downtime and Identifies and Remediates Device Vulnerabilities

    On a monthly basis, you will receive a trend analysis from HIFENCE. It will show what improvements can be made to your network to reduce any downtime that might appear from errors or vulnerabilities.

  • Meet Your Compliance Requirements

    All of the most important standards are addressed, including PCI-DSS, ISO 27001, HIPAA, SOX, and others.

  • Reduced Cost of Ownership

    HIFENCE Managed Network Services saves on administrative or operational costs like full time engineers (FTE) and training costs.

  • Managed by Trusted Experts

    We are certified in all the network platforms we support, so you can rest assured you are in good hands.

 

How Does HIFENCE Managed Network Services Help?

With decades of network managementexperience, HIFENCE network experts will provide our advanced Managed Network Services that deliver 24/7 monitoring, detection, analysis and the rapid response needed to protect your entire infrastructure from unplanned outages and performance issues. We are also here to help you upgrade and transition your infrastructure to meet your business needs.

Fast and Robust End-to-End Response

If we identify a failure, we start investigating and start working on solving it. In case of hardware issues, we make sure to follow-up with the proper vendor and open a case for replacement.

Improved Business Operation

We make sure that your business operation is not interrupted by performance degradation, disconnections and loss of availability. We do this by constantly monitoring the capacity of your environment, performing a monthly capacity report and analyzing your single points of failures.

Reduced Operational Load

HIFENCE manages the network on your behalf, leaving you free to run your business, and increase profits with lowered staffing expenses.

Full Protection Against Threats

Our real-time scanning of inbound and outbound web traffic, blocks known and zero-day threats before they reach your network.

Business Continuity and Disaster Recovery

Disasters can happen at any time, and affect any company. By working with us, you will receive recommendations on how to make sure your business is available during a disaster so your loss can be minimal. Together with you, we create a business continuity and disaster recovery plan for your network so you can rest assured that your business will survive during a disaster.

FEATURES

Bronze

Silver

24/7/365 Monitoring

HIFENCE security analysts provide around-the-clock monitoring to ensure that any detection or malfunction of the network is handled within 15 minutes.

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Security Management

We make sure that your network is updated to the latest secure and stable version.

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Access Management

We manage the access to your equipment based on roles, groups and memberships.

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Asset Management

We keep accurate information on your equipment in our own CMDB and will provide it to you whenever you need it.

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Performance and Availability Management

We perform a monthly analysis to ensure the performance and availability of the firewall are in top shape.

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Backup and Recovery

Daily backups are performed so you can rest assured that, in case of hardware failures, a replacement can be easily performed.

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Multi-vendor Support

We support the top vendors, including Cisco, Juniper, Aruba, HP, F5, Fortinet etc.

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SSL Inspection Support

We help you implement SSL inspection so you can easily see through encrypted traffic.

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Log Retention and Reporting

All logs are securely saved in case you need it for future analysis.

30 Days

180 Days

Customized Device Configuration and Tuning

We make sure that the firewall is configured according to the industry best practices.

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Full Licensing Lifecycle

HIFENCE manages the full lifecycle of the licensing of your firewall.

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Device Provisioning and Deployment

If you need a new device to be deployed, it will be included in the price.

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Compliance

We make sure the firewall is compliant with different industry standards like CIS or PCI DSS.

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SIEM Integration

The logs generated by the firewall are integrated with our SIEM, which enables us to perform threat monitoring and alert you of any anomalies.

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Know It All:
Get the Managed Network Services Datasheet

 

You’ll learn, in clearly explained detail, how the features and benefits of our Managed Network Services will help your company be safer and more secure, so you can focus on its success.

What makes us
different

You’ll like this: We’re not like other Cybersecurity providers.

We didn’t set out to have a different way of delivering the best Cybersecurity and Networking services you can have. But we — and our clients — are glad we do.

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The difference is simplicity.

You’ll like this: We’re not like other Cybersecurity providers.

We didn’t set out to have a different way of delivering the best Cybersecurity and Networking services you can have. But we — and our clients — are glad we do.

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The difference is tossing out
the cookie cutter.

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The difference is all that we do is protect all that you do.

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The difference is we’ll provide everything you need, and not
one thing you don’t.

Schedule Your
Free Consultation

 

A HIFENCE expert will conduct a quick overview of your current cybersecurity and networking infrastructure and discuss roadmaps for achieving your desired level of protection, based on your business objectives.