Our experienced networking professionals and support services assure that your network infrastructure – and your staff – perform at their best.
Fundamental to the successful operation of your entire business is the expert management of the network devices that all areas of your company depend on to run smoothly and reliably.
HIFENCE Managed Network Services supports every aspect of infrastructure/device management, so the people using your network can continue to perform at their best — which is how companies like yours succeed.
Expert End-to-end Management of Network Devices
In today’s connected world, no company can realistically hope to achieve its goals — or even survive — without a reliable network infrastructure. HIFENCE professionals deliver Managed Network Services that enable your company to consistently perform with the excellence that keeps you ahead of the competition.
We achieve this by integrating all device alerts into our monitoring platforms, and we ensure that issues are resolved before they become disruptive, or worse. And we’ll always keep licenses and security patches current.
So while no company can succeed without a professionally managed infrastructure, you now know how to do: HIFENCE Managed Network Services.
HIFENCE Managed Network Services Covers:
MANAGED WAN OPTIMIZER
MANAGED LOAD BALANCER
- Monitors your network environment and acts on incidents
- 15 minute SLA on alert acknowledgement
- Monthly trend analysis to spot SPOFs and capacity issues
- Monthly network assessment
NETWORK MANAGEMENT & MAINTENANCE
- Future-proof your network
- Supports for complex or basic changes to your environment
- Assists on new network deployments
- Keeps devices up to date with the latest secure and stable patches
- Prevents outages and performance problems that might appear
Today’s Neteorking Challenges
Complaints about wireless issues are common as wireless networks —disconnections, issues in roaming, problems with voice and video calls, and the list goes on. From point-of-sales systems in retail, to medical equipment in healthcare and the new IoT devices that are ubiquitous, virtually all industries rely on wireless connectivity. And all of them need a properly defined architecture tailored to their needs.
Downtime can appear from multiple sources, such as power issues, fiber cuts, hardware failures, and other sources. Most companies cannot afford the potentionally large revenue loss caused by a network downtime of more than an hour. At the same time, many companies do not take into consideration the importance of having a fully redundant and highly available network.
Because the network is not something people actually see, but they do use on a daily basis, companies simply do not think about the network. However, adding new applications and features like voice and video calling adds more load on the network. The result? Performance degradation appears, including slowness, issues with accessing critical services, and more. And people certainly do notice that.
Most companies simply do not have a future-proof design. Which means their network was not created with modularity, simplicity and growth potential in mind. Sowhen they want to expand or if an acquisition happens, they need to re-configure the whole network, which inevitably adds more costs, maintenance and technical debt.
How Does HIFENCE Managed Network Services Help?
With decades of network managementexperience, HIFENCE network experts will provide our advanced Managed Network Services that deliver 24/7 monitoring, detection, analysis and the rapid response needed to protect your entire infrastructure from unplanned outages and performance issues. We are also here to help you upgrade and transition your infrastructure to meet your business needs.
HIFENCE security analysts provide around-the-clock monitoring to ensure that any detection or malfunction of the network is handled within 15 minutes.
We make sure that your network is updated to the latest secure and stable version.
We manage the access to your equipment based on roles, groups and memberships.
We keep accurate information on your equipment in our own CMDB and will provide it to you whenever you need it.
Performance and Availability Management
We perform a monthly analysis to ensure the performance and availability of the firewall are in top shape.
Backup and Recovery
Daily backups are performed so you can rest assured that, in case of hardware failures, a replacement can be easily performed.
We support the top vendors, including Cisco, Juniper, Aruba, HP, F5, Fortinet etc.
SSL Inspection Support
We help you implement SSL inspection so you can easily see through encrypted traffic.
Log Retention and Reporting
All logs are securely saved in case you need it for future analysis.
Customized Device Configuration and Tuning
We make sure that the firewall is configured according to the industry best practices.
Full Licensing Lifecycle
HIFENCE manages the full lifecycle of the licensing of your firewall.
Device Provisioning and Deployment
If you need a new device to be deployed, it will be included in the price.
We make sure the firewall is compliant with different industry standards like CIS or PCI DSS.
The logs generated by the firewall are integrated with our SIEM, which enables us to perform threat monitoring and alert you of any anomalies.